Delivery & Returns

SHIPPING 

Great News! We're maintaining our regular dispatch schedule and ensuring secure, contactless delivery.

Once your order is shipped, you'll automatically receive a tracking number for real-time updates.

Anticipate delivery within 8 - 16 business days for most countries, with a slightly extended timeframe during the holiday season.

*Please note that shipping times exclude potential clearance/customs delays, which may vary by country.

If you placed an order and haven't received a confirmation email, please reach out to us for an update – we're here to assist!

Feel free to contact us at support@oh-my-look.com if you have any questions or concerns; we aim to respond within 24 hours.

RETURNS

Your satisfaction is our priority! If there's an error on our part or your item arrives defective, get in touch with us at support@oh-my-look.com, and we'll set things right.

For items in new condition, returns or exchanges are accepted within 14 days of delivery. Keep in mind that original shipping charges are non-refundable.